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Facility booking system: a key to unlocking organizational efficiency and effectiveness

Afsal Abdullah(1), Sharifah Nurulhuda Tuan Mohd Yasin(2), Rozita Md. Ali(3),
(1) Politeknik Kuala Terengganu  Malaysia
(2) Politeknik Kuala Terengganu  Malaysia
(3) Politeknik Kuala Terengganu  Malaysia

Corresponding Author
Copyright (c) 2025 Afsal Abdullah, Sharifah Nurulhuda Tuan Mohd Yasin, Rozita Md. Ali

DOI : https://doi.org/10.29210/8815201

Full Text:    Language : en

Abstract


Effective management of facilities plays a critical role in organizations' operational efficiency and effectiveness. Using manual systems for facility booking may result in inefficiencies, inaccuracies, and resource wastage. This article introduces a Facility Booking System (FBS) developed to improve the optimal usage of facilities, decrease expenditures, and enhance the overall performance of organizations. The FBS, which operates through a web-based platform using visual studio, PHP and Laragon Services, allows users to reserve facilities, oversee bookings, and monitor the utilization of facilities. The findings of the analysis support the FBS provided, exhibiting both advantages and obstacles related to the system. The findings indicate notable enhancements in facility usage, a decrease in booking mistakes, and an increased level of satisfaction among users. The article argues that implementing the FBS is pivotal in unlocking organizations' operational efficiency and effectiveness, concluding with recommendations for entities contemplating the adoption of similar systems. 

Keywords


Operational Efficiency; Resource Management; Web-based Platform.

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Copyright (c) 2025 Afsal Abdullah, Sharifah Nurulhuda Tuan Mohd Yasin, Rozita Md. Ali

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